Course Methodology
This course combines both theoretical and practical approaches. It is built using an interactive learning method including presentations, case studies, discussions, and group exercises.
Course Objectives
By the end of the course, participants will be able to:
- Define the key factors that influence tourist behavior
- Explore the importance of visitor care in the tourism industry
- Examine the different needs of visitors and develop strategies to meet diverse expectations
- Design effective strategies for visitor safety and risk mitigation
- Evaluate the effectiveness of visitor management practices
Target Audience
Managers, supervisors, and destination administrators directly or indirectly involved in the tourism management sector.
Target Competencies
- Tourism psychology
- Caring for visitors
- Analyzing behaviors
- Communicating effectively
- Cultural awareness
