Course Methodology
This course depends heavily on hands-on exercises and analysis of case studies. Through presentations and group discussions, participants will share ideas and discuss opportunities. In addition, plenary debriefs will be used to enhance the learning experience.
Course Objectives
By the end of the course, participants will be able to:
- Recognize the principles of organizational design and their linkage to complexity
- Identify the impact of complex policies and procedures in organizations
- Examine the use of flow charts and work flow techniques
- Compare various tools for simplification and mapping
- Analyze and effectively distribute work allocated to employees in an organizational unit
- Appraise the importance of office layout and processes in terms of improving efficiency
Target Audience
Managers, supervisors and employees who are involved in the design or simplification of procedures as well as end users.
Target Competencies
- Applying simplification
- Process mapping
- Understanding lean and waste
- Organizational design
- Enhancing Productivity
- Simplifying layout design